Import Watches USA (“we,” “us,” or “our”) operates the importwatchesusa.com website and related services (collectively, the “Service”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or interact with our website, in-person locations, or other services.
📊 Information We Collect
Personal Data You Provide
Contact Information: name, email, phone number, mailing address
Order Details: billing and shipping information
Payment Data: securely processed via third-party platforms (e.g., credit card, ACH transfers, PayPal)
Communications: inquiries, customer service chats, or email exchanges
Usage Data
We automatically collect information such as:
IP address, browser, device type, and operating system
Pages visited, referral sources, and timestamps
Data collected via cookies and web server logs
Cookies & Tracking
We use cookies and similar tracking technologies (e.g., web beacons, tags) to:
Personalize your shopping experience
Improve website performance
Analyze usage trends
You may disable cookies in your browser, but some features of our site may not function properly without them.
🛠️ How We Use Your Information
We use collected data to:
Process and fulfill watch purchases or pre-orders
Manage accounts, invoices, and payment processing
Respond to inquiries and customer service requests
Send order confirmations, promotions, and updates (if you’ve opted in)
Enforce compliance, detect fraud, and ensure legal obligations
Improve and optimize our website and shopping experience
🔗 Sharing of Your Information
We may share your data with:
Service providers (payment processors, shipping carriers, hosting services)
Financial institutions if financing is used
Legal/regulatory authorities when required by law
Business successors in the event of a merger or acquisition
👉 We do not sell or lease your personal data to unrelated third parties.
📂 Data Retention
We retain personal data only as long as necessary for business, legal, or tax purposes.
For example, financial records are typically kept for at least seven years in compliance with industry standards.
⚖️ Your Rights
Depending on your location, you may have the right to:
Access, correct, or delete your personal data
Restrict or object to certain processing activities
Withdraw consent for specific uses
Opt-out of marketing communications
File a privacy complaint with the appropriate authority
Residents of California, Colorado, Connecticut, Utah, Virginia, and other privacy-regulated states may have additional rights. Please contact us to exercise these rights.
🛡️ Security Measures
We take data security seriously.
Safeguards include encryption, access controls, and secure servers
Payment card data is handled directly by PCI-compliant processors; we do not store full card details on our servers
While we implement strong protections, no online system can be guaranteed 100% secure
🚫 Children’s Privacy
Our website and services are not intended for individuals under 16 years of age.
We do not knowingly collect data from minors
If you believe a child has provided personal data, please contact us immediately and we will delete it promptly
🌍 International Data Transfers
Your personal data may be processed or stored in countries with different privacy laws.
Where transfers occur, we implement safeguards such as standard contractual clauses or work with compliant service providers.
🔄 Policy Updates
We may update this Privacy Policy from time to time.
Updates will be posted on this page with a revised Effective Date
In case of significant changes, we may also notify you by email
📧 How to Contact Us
For questions, privacy requests, or data concerns, please reach out:
📧 Email: info@importwatches.us